Having an excellent supplier is one of the secrets on having a successful business which is why it is very important for you to evaluate them. It is also important for you to establish a good relationship to maintain the good flow of transactions.
An excellent supplier practices reliability, consistency, accuracy and competitiveness. To make sure that they possess all the good qualities, learn on how to evaluate them by reading and understanding the following steps:
Know where your money goes
Weigh up the amount of money you pay with the service that your supplier provides. To tell that they are efficient, compare and make sure that they excel, or at least can keep up with the biggest suppliers around. Analyze the total cost of their services and consider whether they deserve to be paid this amount or if they deserve to be paid more but they are settling for a cheaper amount.
Review delivery records
Check if all the goods that they handle are being delivered on time. Also, check if they missed out on their delivery and what are the reasons that they give to you. When you do business, it is very important for you to have adequate and continuous supply which means that the supplier’s reliability and punctuality is something that you have to look forward to.
Check your supplier’s technology
Know what kind of technology your supplier is using and determine whether they are current and updated. Evaluate if they are finding ways of improving their technology to maximize their service for you. You can see the evidence when they introduce new ways with regard in communication, fresh gadgets being used and innovative tools on improving their deliveries.
Rate your supplier’s communication
Check if they are very easy to deal with and if they get your instructions clearly. One more important thing in regards to communication is if they respond in a timely manner to your questions, requests and changing needs. An excellent supplier answers your messages quickly, handles the missed deliveries effectively and corrects mistakes swiftly.
Evaluate the supplier’s commitment to safety, cleanliness and orderliness. Check whether they are involved in safety related incidents and issues while supplying goods for you. Review if they have broken any of your safety regulations or if they do unsafe working practices while delivering to you.
Look at all aspects when it comes to evaluation but don’t be harsh on doing this. Consider your company’s sake and the relationship to your supplier at the same time. Keep one excellent supplier on your side and continue seeing your business grow.