Business Reputation is about the image of your business and how sounds before your customers. Good reputation has to be earned and like a treasure to be kept. It is something that you and your employees to be valued and preserved.
To some extent, there are businesses that can’t be destroyed even though issues against them are so controversial… even if they appear worse in the newspaper or local news.
This is because of their market share which has been rooted through the years. They have proven their quality and had gained the trust of the people. Their popularity adds also to their increasing reputation.
Want to increase your business reputation like those established businesses? Here are the following effective tips for you to increase your business reputation.
1. Your business’ name in the people’s mind
It talks about getting the sympathy of people and make your business popular. This can be done through effective promotions. Giving people leaflets, distributing brochures, radio ads and TV ads are some ways to promote your business.
2. Be open for suggestions and comments
Suggestion boxes and web posts are two of the various methods to get customers’ feedback. Reading or hearing customers’ feedback could give encouragement or disappointment. Yet it is one way to improve more your business. The reason that somehow it increases business reputation is that customers seeing suggestion boxes for comments create an impression of being resilient.
You would be surprised one day getting feedback that is more about appreciation on providing a suggestion box. This is also one way of building rapport with your customers.
3. Participate in the events
Tree planting, supporting advocacies, sponsoring and attending conferences are ways to engage you with the community. In addition, it’s also a very effective way of making your business known… better than advertisements.
Community out-reach is also an effective way to be attached to your community. Surely it is helpful to make future customers.
4. Be Truthful in all your services
This is about honesty and authenticity of your services. Some businesses are just only good in advertisements to persuade people but totally opposite in reality. Do what you say and establish a credible system.
5. Value your employees
Remember that they are your front liners. From their physical appearance to attitude and the execution of services represent your business. They are also the ones increasing business reputation. Treat them like family and give what is always due to them. Then they will do their work with happiness and credibility.
6. Improve the quality of products
This about consistency in market excellence, and constant assessing of the products and services. This will help you find things which need to be improved.
7. Give a fair-share
Pay your taxes with honesty. Being biased in doing your responsibility does not make you prosperous in all your endeavors. Giving your fair-share to the government is making a good record of being a responsible citizen.
Negative feedbacks, comments, and reputation killers are just part of the business that you cannot control. People always have something to say, likewise with the perfectionists and critics.